Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.

We must move from ... the primacy of technology toward considerations of social justice and equity, from the dictates of organizational convenience toward the aspirations ofself realization and learning, from authoritarianism and dogmatism toward more participation, from uniformity and centralization toward diversity and pluralism, from the concept of work as hard and unavoidable, from life as nasty, brutish, and short toward work as purpose and self~fulfillment, a recognition of leisure as a valid activity in itself.

Great Groups need to know that the person at the top will fight like a tiger for them.

Just as no great painting has ever been created by a committee, no great vision has ever emerged from the herd.

Understand stakeholder symmetry: Find the appropriate balance of competing claims by various groups of stakeholders.

Around the world, the generals are being ousted, and the poets are taking charge.

Trust is difficult to define, but we know when it's present and when it's not.