We've all seen talented young players who get to a certain level but there comes a point where that talent will only take you so far. The great players go away and work on extra things. They work harder on their skills, they start having early nights and they think about their diet and training. That is what takes them to the next level.

There's no better feeling than sitting on the team bus travelling to the Millennium Stadium knowing that the team will be playing in front of 74,500 people. You're driven through the crowds where you see the smiles on people's faces and I get a huge buzz out of that.

Gethin Jenkins is one of the best loose-head props in the world. He hits up to 40 rucks a game, makes at least 10 carries and even more tackles. Those are amazing statistics for a prop and he is a very intelligent rugby player.

There are times when players have got to feel that if they work hard and they give everything, they get the carrot, but they also need to know that there's a stick. If performance, discipline or attitude isn't good enough, there is a bit of the stick and there will be a punishment.

Having a social appetite for knowledge and wanting to develop and improve as a coach is important, but I believe in empowering people, particularly the other coaches that work with the team, giving them ownership and responsibility.

Whereas a good player might do something really good in a game, a great player might do something two or three times in a row. That's what great players do, but they also work incredibly hard off the field in terms of the extra effort they've put into making sure their own performance gets better.

In some ways the players are no different to kids as you've got to set boundaries and you've got to work within those boundaries. If you work hard and you do everything that's asked of you, there's great reward afterwards.