Advertising is fundamentally persuasion and persuasion happens to be not a science, but an art.
William BernbachThe creative man with an insight into human nature, with the artistry to touch and move people, will succeed. Without them he will fail.
William BernbachThe truth isn't the truth until people believe you, and they can't believe you if they don't know what you're saying, and they can't know what you're saying if they don't listen to you, and they won't listen to you if you're not interesting, and you won't be interesting unless you say things imaginatively, originally, freshly.
William BernbachIt is insight into human nature that is the key to the communicator's skill. For whereas the writer is concerned with what he puts into his writings, the communicator is concerned with what the reader gets out of it. He therefore becomes a student of how people read or listen.
William Bernbach