Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

In a user lead model, users are bringing in their own technology... and you can build software then, around the user.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

My co-founder Dylan Smith and I left our junior year of college to move to the Bay Area. To the horror of our friends' parents, we actually had two other friends drop out of college to work on the product. The four of us were just working non-stop growing Box.

That's already been tried before only means the first attempt got it wrong.

My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.