Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

Read these 3 books - Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

I'm certainly not into money and prestige. For me there is simply nothing more exciting than people involved in the creation of great products. That is what drives me.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

Go after the customers that are working in the future, but haven't totally lost their minds.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.

Why we do what we do: that moment when you get to see the future on your computer screen before the rest of the world.