Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.

Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.

Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.

The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

Startups live at the intersection of existential crisis and everything going perfectly great.