Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

I'm certainly not into money and prestige. For me there is simply nothing more exciting than people involved in the creation of great products. That is what drives me.

I don't use many apps. I use naps.

If you don't go to every level of your company, you distance yourself from the marketplace and from your people.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

Do things that incumbents can't or won't do because it's economically or technically infeasible.

The only barrier to entry you can create is to consistently build a great product.