Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

My mom is proud of me. But she might not be too happy about the hours I keep or how little I eat. I wake up so late that it would be inappropriate to have breakfast. At most, I will have a snack in the day and dinner. I realize that it's not the healthiest way to live, but it's all I really have time for.

It's unfortunate biologically we have to sleep.

Too little process and you can't get good work done. Too much process and you can't get any work done. Most companies never find the middle.

There's a lot of pride that business owners have. It's actually really critical that pride and ownership extends to everyone in the organization. I think of everyone is in the same boat in driving the company forward.

Do things that incumbents can't or won't do because it's economically or technically infeasible.

The best technology is aimed far enough in the future that it stands out, but close enough to the present that it blends in.