Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.

If people don't think the odds are against you, you're doing it wrong.

Listen to your customers, but don't always build exactly what they're telling you. This is a really key distinction around building enterprise software.

That's already been tried before only means the first attempt got it wrong.

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.