A lot of being productive personally is determined by how you organize your entire business. You can't separate those two things.

Companies have never won. You're always either fighting for survival, or fighting for relevance.

All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

The IT model of the enterprise has become a lot more user lead.

In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.