The IT model of the enterprise has become a lot more user lead.

Go after the customers that are working in the future, but haven't totally lost their minds.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

Innovation in tech favors the naive and the stubborn. If you are too rational you won't tackle problems that others once failed at.

A lot of being productive personally is determined by how you organize your entire business. You can't separate those two things.

All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

My dad is a chemical engineer, and my mom was a teacher. They were pretty serious about education, but I always thought about things a little bit differently.