I tend to not discriminate when it comes to people I can learn from. Basically, if someone has built a meaningful business in software, technology or media, faced disruption and adversity, and overcame underdog status, I want to know how they did it.

Innovation in tech favors the naive and the stubborn. If you are too rational you won't tackle problems that others once failed at.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.

The benefit to building a startup is that customers don't have the same kind of friction when they adopt new technology.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

My co-founder Dylan Smith and I left our junior year of college to move to the Bay Area. To the horror of our friends' parents, we actually had two other friends drop out of college to work on the product. The four of us were just working non-stop growing Box.