I tend to not discriminate when it comes to people I can learn from. Basically, if someone has built a meaningful business in software, technology or media, faced disruption and adversity, and overcame underdog status, I want to know how they did it.

Uber is a $3.5 billion lesson in building for how the world *should* work instead of optimizing for how the world *does* work

I have a lot of faults. I often interrupt in meetings. I talk too loud. I talk too fast.

We didn't really start the company to go build an enterprise software company.

Any time where the delta b/w what is possible and how things work today is at its widest, that's an opportunity to go build new technology.

All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

All of a sudden, if you think about the entire ecosystem of connected devices that can pull down information, access content and allow me to share and work and communicate, the vast majority now are not Windows computers. They are iPhones. They are iPads. They are Android devices.