If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.

Modularize, don't customize. Build a platform as opposed to building all of the custom technology and custom vertical experiences.

You intentionally start small, because you will not be able to compete with an incumbent... because the incumbent is always going to go for the full solution.

I'm obsessed with speed. I'm always asking myself, 'Why can't we do things faster? Why can't it happen more efficiently? Why is this requiring three meetings instead of one?'

The chance of failure is almost always better than the guarantee of never knowing.

If every customer is using your product "correctly", you'll never learn anything interesting about what to do next.

The 10% between 90% done to 100% done takes most of the time, causes most of the stress, but is all of the value.