Everything about the enterprise, and then by definition the software the enterprise uses has changed - just in the last 5 years.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

Read these 3 books - Crossing the Chasm, Innovators Dilemma and Behind the Cloud.

All we're really doing is repeating technologies that were tried 10, 20, 30 years ago... it's just that it was too expensive, too unusable, and we didn't have the enabling technologies to make it possible.

Innovation in tech favors the naive and the stubborn. If you are too rational you won't tackle problems that others once failed at.

We didn't really start the company to go build an enterprise software company.

In an IT lead world, incumbents generally win because they have the existing relationship with the IT organization.