My workday begins around 11 A.M., with a cup of black coffee in each hand. If I had more hands, there would be more coffee.

The most customer-centric organizations can answer any question by deciding what's best for the customer, without ever having to ask.

The only way to avoid disruption is to constantly do what you would if you were just starting out.

If there could've ever been a magical time to build an enterprise software company, now is absolutely that time.

Execute like there's no tomorrow, strategize like there will be.

Start with something simple and small, then expand over time. If people call it a 'toy' you're definitely onto something.

That's already been tried before only means the first attempt got it wrong.