I'm obsessed with speed. I'm always asking myself, 'Why can't we do things faster? Why can't it happen more efficiently? Why is this requiring three meetings instead of one?'

I think because of the iPhone and the fact that we now have a ubiquitous internet, our creativity in the startup space is 10 times different. Every single industry, every single market, is going to be technology-driven in some way. There's an infinite opportunity for startups because now you can go and solve problems that previously looked like they had nothing to do with technology.

The business models in enterprise have changed pretty dramatically. A huge problem with enterprise software traditionally has been usually you sell to the customer and then they adopt the technology. The great thing about 'freemium' and the new way enterprise software is being sold is you get to try it first and then buy it.

Look for new enabling technologies that create a wide gap between how things have been done and how they can be done.

Your product should sell itself, but that does not mean you don't need salespeople.

Sometimes things are the way they are and can't be changed, other times it's because no one ever tried. Your job is to find the latter.

You want to find the really crazy but still somewhat reasonable outliers within the customer ecosystem.