Regardless of the problem, as long as our solution requires someone else to change, we will never know the power and promise of self-determination.

Many people would rather be certain of their worries and fears, than risk the uncertainty of hope and optimism.

The only time a mistake becomes a failure is when we look for someone to blame.

Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training film on how to treat colleagues, coworkers, and customers.

The true measure of our belief in the validity of our values is our willingness to act upon them.

There are two ways to make someone important in our lives ... we can either love them or hate them.

Our past is not, as some fear, a series of events carved in stone that we must carry around for the rest of our lives... but a kaleidoscope of experiences that, when viewed through different lenses, can 'color' (change) how we see our present and future.