Mistakes are just 'mis-takes,' or an action that we took that missed.

The way to encourage people to be accountable is to engage the responsible, accountable, trustworthy part of their brain.

As we interact with others, we can either be a person who is bringing out their best or pointing out their worst. Regardless, however, our choice is always more information about us than them.

When 'Being Rushed' is the problem . . . Rushing is never the solution.

Trust is simply a set of expectations about the present and the future. The key is to ensure that these are chosen and evaluated based upon awareness versus fear.

To influence others to change, you must be able to frame that change in terms of the future, and in a way that has value to all concerned.

Making changes isn't about stopping the problem, it's about starting the solution.