When we engage people positively, we create a receptive platform for the ideas and information we wish to communicate.

Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training film on how to treat colleagues, coworkers, and customers.

When people feel criticized, they almost always defend the behavior you want them to change.

Family is the place where acceptance and validation are most needed, but often the hardest to find.

The key to being with family is to engage with those we love in a way we would teach to those we love.

When we take care of ourselves like we would take care of someone we love, the quality of our living and our giving goes up.

The key to changing our past, present, and future is to create our piece of the PIE (our Perceptions, Interpretations, & Expectations) on purpose.