In order to become more influential with those who are resistant to our point of view, we must be willing to start with what is influencing them.

Many people would rather be certain of their worries and fears, than risk the uncertainty of hope and optimism.

The only time a mistake becomes a failure is when we look for someone to blame.

Change isn't about what you are stopping... it's about what you are starting.

When our worries and fears just don't make sense, it's possible we are trusting the part of the brain that doesn't make sense... it just reacts.

The most powerful times in our lives can be the time between times, or life's transitions that give us the opportunity to choose.

To influence others to change, you must be able to frame that change in terms of the future, and in a way that has value to all concerned.