If you want to create a great product, just focus on one person. Make that one person have the most amazing experience ever.

The stuff that matters in life is no longer stuff. It's other people. It's relationships. It's experience.

When you start a company, it's more an art than a science because it's totally unknown. Instead of solving high-profile problems, try to solve something that's deeply personal to you. Ideally, if you're an ordinary person and you've just solved your problem, you might have solved the problem for millions of people.

People went to Dell for the computers, but they go to Apple for everything… That’s the difference between a transactional company and a transformational one.

I think the next big thing in music, and it's kind of because I come from the tech industry, is actually, I think it's the platform... Spotify is incredibly interesting. I think the platform is becoming the star.

There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture for you.

I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly.