[On culture] It's living the core values when you hire; when you write an email; when you are working on a project; when you are walking in the hall.

Customers are willing to try new things, and if you can survive, you will have fewer competitors. It's like entering the eye of the storm. As long as you are strong enough to survive, you can end up in still water by yourself.

There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture for you.

I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly.

In June 2010, I moved out of my apartment and I have been mostly homeless ever since, off and on. I just live in Airbnb apartments and I check in every week in different homes in San Francisco.

Having a clear mission and making sure you know that mission and making sure that mission comes through the company is probably the most important thing you can do for both culture and values.

Everyone's got a moment or two in their life where something happens and you make a decision and then your entire life changes.