There's no such thing as a good or bad culture, it's either a strong or weak culture. And a good culture for somebody else may not be a good culture for you.

People went to Dell for the computers, but they go to Apple for everything… That’s the difference between a transactional company and a transformational one.

The second thing I had to do was not to be reluctant as a leader...And when I started doing that, I realized that people are thriving from this, and that it's so much more helpful for people.

The stuff that matters in life is no longer stuff. It's other people. It's relationships. It's experience.

I had to learn to get comfortable in a role of ambiguity where I had to seek out advisers and learn quickly.

Don't listen to your parents.

Companies that hire employees..that are deeply passionate create companies that customers are really really passionate about, and those are the companies that have strong brands.