The purpose of a business is to create and keep a customer. All business activities must be focused on this central purpose.
IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER.
Stop talking about the problem and start thinking about the solution.
Visualize and think about yourself as you would ideally like to be, not just as you are.
Every great leap in life comes after you have made a clear decision of some kind.
Decide today to design and build the ideal relationship in your life. It's up to you.