Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion.
Anger prepares us to fight and fear prepares us to flee.
When you’re at the beginning, don’t obsess about the middle, because the middle is going to look different once you get there.
What’s working, and how can we do more of it?
Create a need for closure.
Just look for a strong beginning and a strong ending and get moving.