Create a need for closure.

What questions do I want my audience to ask?

Many armies fail because they put all their emphasis into creating a plan that becomes useless ten minutes into the battle

Grit is not synonymous with hard work. It involves a certain single-mindedness. An ungritty prison inmate will mount a daring new escape attempt every month, but a gritty prison inmate will tunnel his way out one spoonful of concrete at a time. Grit

Change is hard because people wear themselves out. And that’s the second surprise about change: What looks like laziness is often exhaustion.

Most analysts are SO SMART and have amazing ideas, but they can't convey their genius ideas to others.

What looks like a people problem is often a situation problem.