What looks like resistance is often a lack of clarity.

To make our communications more effective, we need to shift our thinking from "What information do I need to convey?" to "What questions do I want my audience to ask?

One of my favorite bloggers who can articulate his ideas clearly is Avinash Kaushik. The only problem? His ideas are so awesome his posts are a mile long, but I promise they are worth the time.

Most analysts are SO SMART and have amazing ideas, but they can't convey their genius ideas to others.

Lots of us have expertise in particular areas. Becoming an expert in something means that we become more and more fascinated by nuance and complexity. That's when the Curse of Knowledge kicks in, and we start to forget what it's like not to know what we know.

Mental simulation is not as good as actually doing something. But it's the next best thing. And the right kind of a story is a simulation.

This is the biggest problem in analytics today.