Employers who violate rules of fairness are punished by reduced productivity, and merchants who follow unfair pricing policies can expect to lose sales.

The brains of humans contain a mechanism that is designed to give priority to bad news.

You are more likely to learn something by finding surprises in your own behavior than by hearing surprising facts about people in general.

Intuitive diagnosis is reliable when people have a lot of relevant feedback. But people are very often willing to make intuitive diagnoses even when they're very likely to be wrong.

The experiencing self lives its life continuously. It has moments of experience, one after the other.

There's a tendency to look at investments in isolation. Investors focus on the risk of individual securities.

Hindsight bias makes surprises vanish.