Organizations may be better able to tame optimism than individuals are.

When you are under time pressure for a decision, you need to follow intuition.

You're surprised by something, but you don't really know what surprised you; you recognize someone, but you don't really know what cues cause you to recognize that person.

In strategic decisions, I'd be really concerned about overconfidence.

The dominance of conclusions over arguments is most pronounced where emotions are involved.

We can't live in a state of perpetual doubt, so we make up the best story possible and we live as if the story were true.

Employers who violate rules of fairness are punished by reduced productivity, and merchants who follow unfair pricing policies can expect to lose sales.