We are very influenced by completely automatic things that we have no control over, and we don't know we're doing it.

We are far too willing to reject the belief that much of what we see in life is random.

In strategic decisions, I'd be really concerned about overconfidence.

One of the problems with expertise is that people have it in some domains and not in others.

Banks are run by executives, and executives protect themselves, and that does not always mean that banks are going to behave rationally.

If people can construct a simple and coherent story, they will feel confident regardless of how well grounded it is in reality.

The psychologist, Paul Rozin, an expert on disgust, observed that a single cockroach will completely wreck the appeal of a bowl of cherries, but a cherry will do nothing at all for a bowl of cockroaches.