Trusted counselors, mentors and guides make an indelible mark on the lives they touch, and they provide the two ingredients to success in life--caring and sharing--that cannot be learned or purchased.

If you want to make better use of your time, you need to be looking for the small increments of time ... a minute here, five minutes there, etc.

What you see in the interview will not get significantly better when the individual is hired.

The success of any change depends, in large measure, on your attitude about that change.

Doing the right thing isn't always easy - in fact, sometimes it's real hard - but just remember that doing the right thing is always right.

You have to escape from management land and get in touch with your people.

Your job is not to lower the bottom by adjusting for and accommodating the lowest-performing employees. You should be raising the top by recognizing and rewarding superstar behavior.