Your job is not to lower the bottom by adjusting for and accommodating the lowest-performing employees. You should be raising the top by recognizing and rewarding superstar behavior.

There is no 'grand conspiracy' preventing your from accomplishing what you need to do.

Positively dealing with the unexpected by looking for solutions, not excuses, is the choice you need to make.

You can help determine your team's enthusiasm for the change by focusing on the entrance of potential while you are working through the exit of the past.

The most important thing you do as a leader is to hire the right people.

The single greatest demotivator of a team is having members who are not carrying their load.

You are the chief bucket filler, and the best way to fill buckets is with excellent communication.