To become a courageous leader, you must realize that accepting responsibility is not optional - it's mandatory.

Your job is not to lower the bottom by adjusting for and accommodating the lowest-performing employees. You should be raising the top by recognizing and rewarding superstar behavior.

"To coach" comes from the root meaning "to bring a person from where they are to where they want to be."

The worst type of employee you can have is one who has mentally quit and is still physically coming to work every day.

Until you accept total responsibility - no matter what - you won't be able to put plans in place to accomplish your goals.

So much of life is about attitude and how we handle what life throws our way. Life is good - even when a situation appears to be the worst.

When you depend on another's perceptions to match your expectations, you're setting yourself up for disappointment.