Will robot teachers replace human teachers? No, but they can complement them. Moreover, the could be sufficient in situations where there is no alternativeโโto enable learning while traveling, or while in remote locations, or when one wishes to study a topic for which there is not easy access to teachers. Robot teachers will help make lifelong learning a practicality. They can make it possible to learn no matter where one is in the world, no matter the time of day. Learning should take place when it is needed, when the learner is interested, not according to some arbitrary, fixed schedule
Donald A. NormanAny time you see signs or labels added to a device, it is an indication of bad design: a simple lock should not require instructions.
Donald A. NormanA big ethical question is what happens after people stop using the device. Does it degrade the environment? Could it have been designed so it would actually be good for the environment?
Donald A. NormanI think a successful company is one where everybody owns the same mission. Out of necessity, we divide ourselves up into discipline groups. But the goal when you are actually doing the work is to somehow forget what discipline group you are in and come together. So in that sense, nobody should own user experience; everybody should own it.
Donald A. Norman