Will robot teachers replace human teachers? No, but they can complement them. Moreover, the could be sufficient in situations where there is no alternativeโโto enable learning while traveling, or while in remote locations, or when one wishes to study a topic for which there is not easy access to teachers. Robot teachers will help make lifelong learning a practicality. They can make it possible to learn no matter where one is in the world, no matter the time of day. Learning should take place when it is needed, when the learner is interested, not according to some arbitrary, fixed schedule
Donald A. NormanWhen you have trouble with thingsโwhether it's figuring out whether to push or pull a door or the arbitrary vagaries of the modern computer and electronics industriesโit's not your fault. Don't blame yourself: blame the designer.
Donald A. NormanThe problem with emotion was that it was clearly something important, but-at least according to the old philosophy-it was something to overcome.
Donald A. NormanIf people keep buying poorly designed products, manufacturers and designers will think they are doing the right thing and continue as usual.
Donald A. NormanAlso note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone
Donald A. Norman