AS for all those mistakes I make - they are on purpose - to teach you how to deal with them
Donald A. NormanThe current paradigm is so thoroughly established that the only way to change is to start over again.
Donald A. NormanWe delude ourselves if we believe that skilled behavior is easy, that it can come about without effort. We forget the years of tuning, of learning and practice it takes to be skilled at even the most fundamental of human activities: eating, walking, talking, reading, and writing. It is tempting to want instant gratification - immediate expert performance and experiential pleasure - but the truth is that this primarily occurs only after considerable amounts of accretion and tuning.
Donald A. Norman