I've always managed by walking around. Any CEO or leader who spends the majority of his time in his office is not doing his job.

To me, it’s always what’s next and I think that’s what drives most very successful people. It’s never about the money. I mean that’s a way of keeping score. It’s about achievement and it’s about winning a game and it’s about upping the ante.

The only thing I hated about the agency business was a lot of business travel. It was the only part of my job that I did not like. I found it very tedious and wearing.

The failure-dichotomy principle: failure is good. Failure is not an option. Balance those in your brain.

You can be hard on people as long as you're just as hard on yourself.

There are agencies who are good losers, places where losing is not only accepted, it becomes part of the culture, it is expected. That is debilitating. Don't let that happen to you. At Deutsch we go into every pitch assuming we are the Yankees. It's amazing what happens when you go into a room of smart, hungry people and say, "Failure is not an option." People are galvanized.

I've always managed by walking around. Any CEO or leader who spends the majority of his time in his office is not doing his job.