It's one of the most validating things you can do for a product is go out there and get them to commit to pay you up front.

The most common mistakes are showing people your product- don't show them your product, it's sort of like telling them bout a feature.

Who you talk to is just as important as what questions you ask and what you pull away from it.

It's one of the most validating things you can do for a product is go out there and get them to commit to pay you up front.

A goal of Twitch is to be wherever gamers are, whether its on laptops and handheld devices or integrated into gaming consoles and software.

People who are using your product and putting up with all these issues, means that they are not actually the biggest problems.

The other mistake I think people make is talking to who's available rather than talking to who they need to talk to.