Science and vision are not opposites or even at odds. They need each other. I sometimes hear other startup folks say something along the lines of: 'If entrepreneurship was a science, then anyone could do it.' I'd like to point out that even science is a science, and still very few people can do it, let alone do it well.
Eric RiesLearning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.
Eric RiesCustomers don't know what they want. There's plenty of good psychology research that shows that people are not able to accurately predict how they would behave in the future. So asking them, 'Would you buy my product if it had these three features?' or 'How would you react if we changed our product this way?' is a waste of time. They don't know.
Eric RiesWe need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.
Eric RiesProducts a start-up builds are really experimentsโฆLearning about how to build a sustainable business is the outcome of those experiments [which follow] a three-step process: Build, measure, learn.โ โ[A startup is] โฆ an organization dedicated to creating something new under conditions of extreme uncertainty.
Eric Ries