The power of social media is it forces necessary change.

The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.

25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about products and brands.

Pushing a company agenda on social media is like throwing water balloons at a porcupine.

Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.

The power of social media is it forces necessary change.

The ROI of social media is that your business will still exist in 5 years.