It's about listening first, then selling.
History repeats itself because nobody listens the first time.
Social Media isnโt a fad, itโs a fundamental shift in the way we communicate.
Assume whatever you do, both offline and online, will be seen by your mother, dad, boss, coach, boyfriend, teacherโฆ the world.
The easier things are to buy, the more we consume.
The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.