With the advent of radical and accessible technology, each one of us, for the first time in history, is creating an influential mark forever - we are all mini-digital celebrities and heroes to someone.

Social Media isn’t a fad, it’s a fundamental shift in the way we communicate.

Folks want to be listened to, they want to be heard.

The power of social media is it forces necessary change.

25 percent of search results for the world's top 20 largest brands are links to user-generated content. 34 percent of bloggers post opinions about products and brands.

History repeats itself because nobody listens the first time.

Privacy is dead. Reputations are dying.