The beauty of social media is that it will point out your company's flaws; the key questions is how quickly you address these flaws.
Erik QualmanAs social media is less about technology and more about relationship building, we are starting to see more women have a heavy influence if not dominant role in the social media space. It's no wonder that Facebook is being run in part by chief operating officer Sheryl Sandberg.
Erik QualmanTo effectively leverage the social graph, every company needs to understand that they need to make their information easily transferable.
Erik Qualman