Leadership is much less about what you do, and much more about who you are. If you view leadership as a bag of manipulative tricks or charismatic behaviors to advance your own personal interest, then people have every right to be cynical. But if your leadership flows first and foremost from inner character and integrity of ambition, then you can justly ask people to lend themselves to your organization and its mission.

Communication is not saying something; communication is being heard.

No matter what business you're in, everyone in the organisation needs to know why

It's not hard work that wears you out, but the repression of your true personality, and I've found a way of working that does not demand that.

The leader for today and the future will be focused on how to be - how to develop quality, character, mind-set, values, principles, and courage.

People know that pursuing a mission without achieving results is dispiriting; achieving results without a mission is meaningless.

It is the quality and the character of the leader that determines the results and performance.