I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go
When you show a man what he wants he will move heaven and earth to get it.
The short-cut to popularity is to lend everyone your ears, instead of giving them your tongue
Sell the interview before you attempt to sell the product
Never forget a customer. Never let a customer forget you
The most important secret of salesmanship is to find out what the other fellow wants, then help him find the best way to get it