Selling is the easiest job in the world if you work it hard-but the hardest job in the world if you try to work it easy.

I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

The short-cut to popularity is to lend everyone your ears, instead of giving them your tongue

Sell the interview before you attempt to sell the product

When you show a man what he wants he will move heaven and earth to get it.

There is an art in silence, and there is an eloquence in it too.

The whole secret of freedom from anxiety over not having enough time lies not in working more hours, but in the proper planning of the hours.