Selling is the easiest job in the world if you work it hard-but the hardest job in the world if you try to work it easy.

There is an art in silence, and there is an eloquence in it too.

Enthusiasm is by far the highest paid quality on earth, probably because it is one of the rarest; yet it is one of the most contagious.

I no longer worry about being a brilliant conversationalist. I simply try to be a good listener. I notice that people who do that are usually welcome wherever they go

When you show a man what he wants he will move heaven and earth to get it.

The short-cut to popularity is to lend everyone your ears, instead of giving them your tongue

New customers are the best source of new business