In most companies, the formal hierarchy is a matter of public record - it's easy to discover who's in charge of what. By contrast, natural leaders don't appear on any organization chart.
Gary HamelOnline hierarchies are inherently dynamic. The moment someone stops adding value to the community, his influence starts to wane.
Gary HamelOut there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option now - to shoot first. You've got to out innovate the innovators.
Gary Hamel