I know if I stopped hosting 'Wine Library TV,' we'd probably lose 75 percent of our audience, but the remaining 25 percent is still a big number.

I look at two things while angel investing. Are you solving an important problem? Do you care about the end users.

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

I think the acquisition of consumers might be on the verge of being mapped. The battlefield is going to be retention and lifetime value.

Know the philosophy, know the details, and ignore everything in the middle.

Saying hello doesn't have an ROI. It's about building relationships.

I hate recording all the shows for the week in one day, because I want to be able to mention current events and pop culture. If Madonna punches Britney in the face today, I want to reference that on 'Wine Library TV' tomorrow. Monday's episode is always the best, because it's hot off the press.