Know the philosophy, know the details, and ignore everything in the middle.

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

Content is king, but marketing is queen, and runs the household.

Really, truly, try to figure out what your palate is all about. If you've determined that you don't like dirty old stinky wine - old-world flavors - you probably like new-world fruit bombs. Stick to Shirazes and California Cabernets or Zinfandels.

A penguin cannot become a giraffe, so just be the best penguin you can be.

You need to spend all of your time and energy on creating something that actually brings value to the people you're asking for money!

If your organization’s intentions transcend the mere act of selling a product or service, and it is brave enough to expose its heart and soul, people will respond. They will connect. They will like you. They will talk. They will buy.