I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.

You cannot underestimate the sharpness of people’s BS radar. They can spot a soulless, bureaucratic tactic a million miles away.

I want people to know their palate is a snowflake. We all like different things. Why should we all have the same taste in wines?

Adding a social layer to any platform immediately increases its effectiveness.

People are chasing cash, not happiness. When you chase money, you're going to lose. You're just going to. Even if you get the money, you're not going to be happy.

We only get to play this game one time, one life.

When the tech geeks talk, I pay close attention.