People who build family businesses are not classically trained. They have to deal with an enormous amount of politics. You think corporate politics are tough? Go work for your dad or your mom.

We're sharing things in our lives everyday that we wouldn't have picked up the phone to talk about ten years ago.

Storytelling is the game. It's what we all do.

Good salespeople sell value and social media is the best place to find this value because of its transparency.

It's a very painful, eye-opening experience to realize, "Wait a minute, my dad actually doesn't want me to be successful because he's not happy." Whether you call it misery loves company, it's not like parents are bad people. It's a human trait. It's just a thing.

Give, give, give, give… Ask.

It's about stories. If I can tell the story to America, whether it's Riesling or a boxer from Harlem, it will sell. I know on my gravestone it's going to be, 'Storyteller.'