Company culture is the backbone of any successful organization.

I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.

Hustle is the most important word--EVER.

Effort is grossly underrated.

Company culture is a religion, not a sermon.

Relationships are leverage. If you give value to someone else first, you have leverage.

Eighty-five per cent of the crowd is going to fall in love with me - they're going to feel it, wow. But fifteen per cent are going to think, 'This guy is obnoxious.' I spend enormous time with them - every negative review of 'Crush It!' on Amazon has a response from me - and I can probably bring back ten of the fifteen.