Good salespeople sell value and social media is the best place to find this value because of its transparency.

Stop whining, start hustling.

No matter who you are or what kind of company or organization you work for, your number-one job is to tell your story to the consumer wherever they are, and preferably at the moment they are deciding to make a purchase.

I've done really well on one core principle which is, I think I have an intuitive ability to understand consumer behavior more than the average bear, and I'm not scared to bet the farm on that gut feeling.

I went online with winelibrary.com in July of 1997; that was my first professional online play.

One of the things that I'm really proud of is that I have really good timing. It's very easy for me to see what's coming up and it's no coincidence that I went headfirst into wine and then headfirst into new media - none at all.

Your legacy is being written by yourself. Make the right decisions.