I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.

I didn't start with a lot. I have friends who started with a lot who have now built on top of it, and I'm impressed because I used to think that was a disadvantage. I think there are a million ways to do it.

We love displays and symbols and stuff that quickly and silently tells the world who we are. Better yet, we love visual reminders of who we want to be.

What you do after you create your content is what truly counts.

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

Give, give, give, give… Ask.

I'm just always looking forwards. I spend very little time, looking backwards.