I don't want anybody to not recognize how appreciative I am of the volume of e-mails I get.

If you talk about Cabernet and Merlot-based value between $10 and $25, I will tell you that Bordeaux is the best value in the world.

Micro-Content + Community Management = Effective Social Media Marketing

No relationships should be taken for granted. They are what life is all about, the whole point. How we cultivate our relationships is often the greatest determinant of the type of life we get to live.

Jabs are the lightweight pieces of content that benefit your customers by making them laugh, snicker, ponder, play a game, feel appreciated, or escape; right hooks are calls to action that benefit your businesses.

What you do after you create your content is what truly counts.

The chef that grew up with the grandma who cooks tends to always beat the chef that went to the culinary institute. It's in the blood.