Legacy is greater than currency.

More contact means more sharing of information, gossiping, exchanging, engaging - in short, more word of mouth.

Company culture is a religion, not a sermon.

For business, our internet love affair was a gift from the gods.

Your story isn't powerful enough if all it does is lead the horse to water; it has to inspire the horse to drink, too. On social media, the only story that can achieve that goal is one told with native content.

We love displays and symbols and stuff that quickly and silently tells the world who we are. Better yet, we love visual reminders of who we want to be.

I genuinely believe that any business can create a competitive advantage through giving outstanding customer care.