I've always had a knack for branding, so even with the lemonade stands, it was "Gary's Lemonade Stand." I worked on the signs all day, more so than on the lemonade itself. Then I learned you had to make good lemonade to build an actual business, so that taught me about lifetime value and quality.

The person who can dominate during rough times is the person who can dominate, period.

I think of customer service as an offense and not a defense

All your ideas may be solid or even good .. But you have to Actually EXECUTE on them for them to matter.

No matter what you do, your job is to tell your story.

Many people who I respected were disappointed when I started 'Wine Library TV.' They thought I was dumbing down wine, but I always knew I was one of the biggest producers of new wine drinkers in the world, and people are realizing it now.

Part of why you love your parents is because they loved you first. Brands need to do that.