Innovation doesn't care about anyone.

It's very logical: There is proven ROI in doing whatever you can to turn your customers into advocates for your brand or business. The way to create advocates is to offer superior customer service.

Skills are cheap. Passion is priceless.

I am wired like a CEO and care a great deal about the bottom line, but I care about my customers even more than that. That's always been my competitive advantage.

The best marketing strategy ever: CARE

We're not really good at knowing what we want, and we are quick to say 'this sucks'. That's where the opportunity lies.

The only differentiator in the game is your passion and your hustle.